Refund policy
Return and Exchange Policy
Thank you for shopping at a | round tea! If you’re not entirely satisfied with your purchase, we’re here to help. 😊
1. Returns
We do not accept returns for any tea products, whether the package is opened or unopened. However, if your tea order arrives damaged or defective, we will happily send you a replacement.
To report an issue with your order, please contact us at: keep_in_touch@aroundtea.com.
2. Exchange for Damaged or Defective Products
If your order arrives damaged or defective, please follow these steps to request a replacement:
• Email us at keep_in_touch@aroundtea.com
• Include your name & order number
• Provide a brief description of the issue
• Attach photos of the damaged item
3. Contact Us
For any additional questions or concerns, feel free to reach out to us at keep_in_touch@aroundtea.com